National call handling standards
This document outlines the two main aims for national call handling standards: improving the relationship between police and the public, and making better use of police officers' time, particularly where telephone resolution can replace police deployment.
Date: Sat Apr 30 01:00:00 BST 2005
Full Document
Adobe provide a free online tool which converts PDF files to text. To use this service visit http://www.adobe.com/products/acrobat/access_onlinetools.html (new window)
To view a document in Adobe PDF format, you may first need to download a free copy of the Adobe Acrobat reader (new window).